Patient Mobile App

Patient mobile app — healthcare in their pocket

An iOS and Android app giving patients booking, results, prescriptions and teleconsultation, with polished Arabic RTL and a live connection to your system.

What makes a patient app succeed instead of being deleted after first use?

A patient app succeeds when it saves the patient a phone call or a trip. The minimum that achieves this: self-service appointment booking and rescheduling, laboratory and imaging results as soon as they are approved, prescriptions and medication history, invoices and payment, and a channel to reach the facility. What usually kills healthcare apps is not missing features but disconnection from the core system — the patient sees stale or incomplete data. Live HIS integration therefore matters more than any additional feature.

Outcome

An app that saves no phone call gets opened once.

We design the patient app around the reasons people call today: when is my appointment, where is my result, and how much do I owe. Everything else is an addition.

  • Self-service booking, rescheduling and cancellation
  • Laboratory and imaging results as soon as they are approved
  • Prescriptions and medication reminders
  • Teleconsultation by video or chat
  • Invoices and electronic payment inside the app
Modules

Core app screens

A simple structure that respects a user who may be unwell, elderly, or in a hurry.

01

Health profile

Allergies, chronic conditions, current medications and visit history.

02

Appointments

Booking by specialty or physician, with reminders and attendance confirmation.

03

Results

Simplified result display flagging values outside the normal range.

04

Prescriptions

Current prescription, dose reminders and refill requests.

05

Teleconsultation

Chat or video call with a record saved to the patient file.

06

Invoices & payment

Breakdown, insurance coverage, and payment by Mada or Apple Pay.

Integrations

The integrations operations depend on

No system lives alone — these are the parties we typically connect in this kind of project.

HIS / EMR
NPHIES
Payment gateways
Nafath
Push notifications
Apple Health / Google Fit
Delivered

This is not a pitch — we built it and it runs

The capabilities below are implemented in a healthcare platform we delivered and that runs in production, and are the closest to this track.

الرعاية المنزلية والتشغيل الميداني

تشغيل فرق تعمل خارج المنشأة: من الحجز حتى إقفال الزيارة وتعبئة العدة.

  • حجز عام بلا تسجيل وحجز داخلي ومراجعة وإعادة جدولة
  • تذكيرات حجز مجدولة وسياسة احتفاظ للحجوزات المعلّقة
  • حارس سعة المواعيد لمنع التحميل الزائد
  • تسعير مرن: منحنى تدرّجي، حد أدنى للساعات، تسعير حسب الموقع
  • إحالات تلقائية مع تحليلات لمسار الإحالة

الطب الاتصالي

جلسات مرئية مع طابور وموافقات وتسجيل وضبط زمني آلي.

  • جلسات مباشرة وطابور انتظار ومدد قابلة للضبط
  • موافقات المريض وتسجيل الجلسات
  • قائمة ممارسين مصرّح لهم للطب الاتصالي
  • تذكيرات SMS وكنس آلي للجلسات المنتهية زمنياً
  • مسار تفويض ومراجعة للجلسة

الهوية والوصول

مسارات دخول منفصلة لكل نوع مستخدم بأقل صلاحية ممكنة.

  • دخول OTP منفصل للمريض والموظف والمتعاقد
  • دخول بالهوية الوطنية أو رقم الجوال
  • قوالب رسائل تحقق مخصصة
  • أدوار متعددة للمستخدم الواحد مع فصل الصلاحيات
  • منع التعديل الذاتي على الحقول الحسّاسة

الذكاء الاصطناعي والتواصل

طبقة مساندة تسترجع وتلخّص وتنبّه — والقرار يبقى للمختص.

  • مساعد ذكاء اصطناعي بسياق مريض آمن وإدارة أسرار
  • قاعدة معرفة قابلة للاستعلام
  • مركز تواصل وبث رسائل وتنبيهات داخلية
  • إشعارات فورية للأجهزة المسجّلة
  • بوابات رسائل نصية مع صندوق صادر وسجل أحداث
FAQ

Questions about Patient Mobile App

Direct answers to what is usually asked before adopting the solution.

What does a patient app cost and how long does it take?

A launchable first version — booking, results, prescriptions and notifications — is typically built in 12 to 18 weeks. Cost depends far more on the number of integrations with your existing system than on the number of screens, which is why we always begin with an integration assessment before pricing.

Is one app built for both iOS and Android?

Yes in most cases, from a single codebase delivering near-native performance. We move to separate native development only when the project requires advanced device capabilities or deep operating-system integration.

How is patient data protected in the app?

Strong authentication with two-factor verification, encryption in transit and at rest, no sensitive data stored on the device unencrypted, and a full access log. Data always originates from the facility system — the app is an interface onto it, not a parallel copy.

Related

Related solutions

Most facilities need more than one layer — these are the closest solutions to this track.

Next Step

Discuss applying this to your facility.

We start with a short assessment session defining scope, integrations and launch path.